Frequently Asked Questions

A hand thrown pot is made by hand on a potter’s wheel, and requires specialist artisan skill, giving each pot a one-of-a-kind shape and organic feel which looks beautiful in a natural setting. By comparison, many mass-produced pots are replicated in moulds, so they will be completely symmetrical, and lack the character of a hand thrown pot.

Yes, once finished before firing each pot has a drainage hole cut into the base. 

Barbary’s pots can withstand the harshest of UK winters due to our unique blend of high-quality Moroccan clay from three mineral-rich regions across the country, made possible by the rare combination of natural resources. These minerals include iron and silica which when fired enhances the terracotta’s durability and resistance to frost and freezing temperatures. If our care instructions are followed, your pot will last for years to come, withstanding temperatures as low as -20°C. Many of our original pots from the 90s are still in great condition today. 

Yes, our terracotta pots develop a lovely natural patina over time due to high mineral deposits and weathering. This aging process adds a unique character to each pot, enhancing its rustic charm.

Yes, our Moroccan terracotta pots can be customized in size, color, and finish to suit specific project requirements. We work closely with clients to create bespoke designs that align with their aesthetic and functional needs. Please be aware that custom orders are subject to longer lead times. For customer orders, please contact us at info@barbarylife.com. 

Absolutely! Our terracotta pots are perfect for indoor use. We recommend using a Barbary saucer to prevent water from seeping onto surfaces. All of our pots, particularly the Menara and Agdal work beautifully as decorative interior elements, complementing a wide range of design styles.

Yes, our pots are handcrafted by skilled Moroccan artisans using traditional techniques. We prioritise fair trade practices, ensuring that our artisans are paid fairly and work in safe conditions. As a business, we pay particular attention to our carbon footprint in order to track and offset where possible.

Yes, sustainability is at the core of our production. Our pots are made from natural, locally sourced clay, and the production process relies on age-old, low-energy craftsmanship rather than mass production. Currently, our pots are fired using a gas fired kiln, however we are exploring eco-friendly alternatives such as crushed olive stones or solar power. Where possible, we use packaging that has minimal environmental impact, and remove all packaging on delivery to re-use elsewhere.

As all of our terracotta pots are still traditionally hand thrown on a potter’s wheel, each pot is totally unique with its own individual characteristics, but we select the best matching pots for any order. 

Depending on the extent of the damage, pots can sometimes be repaired. Please contact us for advice.

Roots do not like to be left cold and wet, so it's important to ensure good drainage to encourage healthy growth. Before adding soil or your liner, lay crock at the bottom to create space for the water to drain. Crock can be anything from broken bits of pot, to large stones. Crock can also add weight to the base for taller designs. 

Raising your pot slightly off the ground can also improve drainage. See Barbary’s range of saucers for a stylist accompaniment. 

Once planted, consider adding a top layer of gravel or slate chippings will help maintain moisture levels in the soil, while adding a decorative finish. 

Be sure to choose peat-free compost for your planting needs. The carbon locked in peat gets released as carbon dioxide when harvested, contributing to climate change. 

It really depends on how you plan to use it:

• For better moisture retention, we recommend lining your pot with a porous geotextile membrane to provide a barrier between the soil and terracotta.  

• For indoor use, why not grab a Barbary saucer to prevent water drainage causing stains on surfaces.

• For outdoor use, you can leave them untreated for natural aging or apply a sealant for extra durability.

• For cleaning, we recommend warm mild soapy water and gently scrubbing with a soft brush or sponge.

Of course. Barbary offers a complete bespoke design service that tailors each terracotta piece to meet your specific needs and vision. Clients can choose from a range of customisations, including shape, size, and finish, ensuring each piece aligns with the aesthetic goals of a project.

We ensure complete brand discretion while producing high-quality, custom-designed pots in Morocco. This allows clients to introduce unique, exclusive products to their own customers under their brand name. The process is highly flexible and is crafted to meet the individual requirements of landscape designers, interior designers, and luxury hospitality clients, guaranteeing a seamless alignment with your brand values.

Delivery costs vary depending on weight and quantity. For quotes please contact us at info@barbarylife.com. 

We offer international shipping across Europe. For inquiries about European shipping and other shipping destinations, please contact us directly at info@barbarylife.com.

Yes, we offer returns and exchanges on our products. If you're not completely satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be unused and in their original condition for returns or exchanges to be accepted. However we retain the right to reject items if they are not in a saleable condition. 

For more information on our return policy or to initiate a return or exchange, please see our Terms & Conditions or write to us at info@barbarylife.com.

Of course. We’d be delighted to welcome anyone to the Barbary Barn to see our full collection. For bookings, please write to us at info@barbarylife.com or submit a request via our Contact Us page. 

We offer trade prices for eligible organisations or customers. If you are a trade customer and would like to receive our trade catalogue, head to our trade programme page below to tell us more about your project or business and we’ll get back to you. 

Trade Programme Submission Form

Depending on stock availability, we aim to fulfil deliveries within a two week time frame. Larger or bespoke orders are subject to longer lead times.