Terms of Service

Barbary Group Limited ("Company", "we", "us", or "our") is a limited company registered in England and Wales under Company No. 15861109. By accessing and using our website or placing an order with us, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use this website. For any inquiries, please Contact Us.

Orders

  • All orders placed via our website are subject to acceptance in accordance with these Terms and Conditions and product availability.

  • Upon placing an order, you will receive an 'Order Acknowledgement' email confirming receipt of your order, listing the requested items, total payment, and stock verification. This email does not constitute an acceptance of your order.

  • Your order is considered accepted only upon dispatch of the goods. We reserve the right to refuse, cancel, or limit any order at our sole discretion.

  • We may discontinue or modify products without prior notice.

  • Delivery estimates are provided for guidance only and do not constitute a binding contractual obligation.

  • A minimum of 48 hours' notice is required to cancel a pre-arranged delivery.

Cancellations

  • You may cancel your order at any time before processing begins.

Pricing and Payment

  • Retail prices include VAT and exclude delivery charges. Trade prices are subject to VAT and exclude delivery charges.

  • All prices are correct at the time of publication. We reserve the right to alter prices at any time.

  • Full payment is required before dispatch. We accept Visa, Visa Delta, Visa Electron, MasterCard, American Express, and Maestro.

Returns and Refunds

  • In the event of a faulty or damaged item, you must contact us within 24 hours of receipt to arrange a replacement.

  • If you are unsatisfied with your purchase for any other reason, you may return the item(s) in their original condition and packaging within 14 days for a refund.

  • Refunds will be processed to the original payment method upon receipt and inspection of the returned goods.

  • Initial delivery charges are non-refundable unless the return is due to a fault or damage.

  • You are responsible for returning shipping costs and ensuring the safe return of goods. We recommend using a tracked delivery service.

Return Address: Sole Barn, Wickham, Newbury, RG20 8PN.

Liability

  • We reserve the right to accept, refuse, or limit any order at our discretion, including for product unavailability or errors in pricing or descriptions.

Warranty

  • Our products are guaranteed for five years. This does not affect your statutory rights.

Use of Website

  • You must be at least 18 years old to use this website.

  • You agree to use this website for lawful purposes only and in a manner that does not infringe upon the rights of others.

Amendments to Terms and Conditions

  • We reserve the right to revise and amend these Terms and Conditions at any time without prior notice.

Privacy, Security, and Data Protection

  • We respect your privacy and handle personal data in compliance with the UK General Data Protection Regulation (GDPR) and Data Protection Act.

  • We do not sell your personal data and only share it with necessary third parties under strict security measures.

  • If you have any questions regarding data protection, please contact info@barbarylife.com.

External Links

  • Our website may contain links to third-party websites. We do not control or assume responsibility for the content or privacy practices of those websites.

Marketing Communications

  • We will only contact you for marketing purposes if you have opted in. Your data will not be shared with third parties for marketing purposes.

Cookies

  • We use cookies to improve user experience. Cookies do not store confidential information such as payment details.

Intellectual Property

  • All website content, including text, images, logos, and designs, is owned by or licensed to Barbary Group Limited and is protected by copyright and trademark laws.

  • You may not reproduce, distribute, or commercially exploit any content without our written permission.

Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For any questions regarding these Terms and Conditions, please Contact Us

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